Support Team

Balanced x Holistic Psychiatry

Meet Our Support Team

At Balanced x Holistic Psychiatry, our support team is made up of experienced, compassionate professionals who are dedicated to supporting your mental wellness journey. With diverse backgrounds and specialties, each support team member brings a unique perspective to care—combining clinical expertise with a holistic, person-centered approach. From treating depression, anxiety, and ADHD to offering trauma-informed and integrative care, our providers are committed to helping you feel understood, supported, and empowered every step of the way.

We believe that building a strong connection with your provider is an essential part of effective mental health care. That’s why we take pride in introducing you to the individuals behind your care—sharing their credentials, experience, and even a few personal insights that make them relatable and approachable. Whether you’re meeting with someone in person or through telehealth, you can trust that our support team is here to provide thoughtful, individualized support tailored to your needs.

Ready to find the right provider for you? Contact us today to schedule an appointment and get started with a support team that truly cares.

Nawal Ardoin

Nursing

I am a Psychiatric Registered Nurse with a passion for supporting children, the LGBTQ+ community, and at-risk populations. My professional experience spans a variety of care settings, including working with children in PMIC programs, supporting youth with intellectual disabilities, providing care for elderly individuals in long-term care, and assisting adults living with mental illness in Residential Care facilities.

I strive to create a safe, compassionate, and inclusive environment for every individual I work with. Outside of nursing, I enjoy reading, spending time with my family, and tending to my growing plant collection.

Haley Becvar

Administration

I’ve spent the last three years working in the mental health field, primarily in administrative roles—but I’ve also had the opportunity to assist with patient care and treatments, as well as work behind the scenes with social media and marketing among other things.

I’ve lived in Iowa my whole life, and I’m proud to be helping serve a community that’s close to my heart. When I’m not working, you’ll usually find me reading a good book, spending time outdoors, or simply enjoying life with my friends and family.

I love being part of a space where people are met with kindness, care, and real support, and I’m truly thrilled to be part of a team that brings that to life.

Ashley May

Billing

Ashley May is the billing specialist for Balanced Psychiatry and a graduate of Simpson College. For the last 15 years, she has enjoyed her work in the healthcare industry as a medical biller.



Collaborating with a variety of insurance companies and clinical staff, she has been successful in providing financial support to patients and their  families. In recognition of her exceptional work in the hospice field, she was a Vision Award winner in 2020. Ashley hopes to continue using her knowledge and experience to assist patients as they navigate their healthcare journey. During her free time, she enjoys traveling, baking, and spending time with her family on the North Shore.

Ronneil Valenzuela

Ron is a Registered Nurse who has been dedicated to providing compassionate, patient-centered care since earning his nursing license in 2008. With extensive clinical experience as both an Isolation Nurse and an Intensive Care Unit (ICU) Nurse, he has developed the skills to deliver high-quality care in fast-paced and critical healthcare environments while maintaining empathy and professionalism.

As a Certified Healthcare Virtual Assistant and HIPAA-certified professional, Nurse Ron combines his clinical expertise with administrative efficiency to support healthcare providers and enhance patient care. He is knowledgeable in processing prior authorizations for medications and medical procedures, ensuring timely coordination with insurance providers and helping patients access the treatments they need.

Known for his courteous, respectful, and compassionate approach, Ron is committed to building trust with patients and delivering exceptional service. His dedication to excellence, strong clinical background, and adaptability make him a valuable asset to healthcare teams in both traditional and virtual care settings.

Sarah Bello

Sarah Bello, RMT, is a Certified Healthcare Virtual Assistant and Registered Medical Technologist with a strong background in healthcare administration, laboratory science, and client support. She is passionate about helping healthcare providers streamline their daily operations by delivering accurate, efficient, and reliable administrative assistance.

With experience in insurance verification, email management, scheduling, and laboratory procedures, Sarah combines clinical knowledge with exceptional organizational skills. She is detail-oriented, highly adaptable, and thrives in fast-paced environments while maintaining a commitment to quality and confidentiality.

Before transitioning into virtual healthcare support, Sarah served as a University Instructor, where she taught Medical Laboratory Science courses and mentored future healthcare professionals. Her teaching experience strengthened her communication, leadership, and problem-solving abilities, allowing her to work effectively with both healthcare teams and patients.

Sarah is dedicated to providing dependable virtual support that helps healthcare practices improve efficiency and deliver outstanding patient care.